POLICIES & FAQ

Returns & Exchange Policy

I want you to be happy with your purchase of my stickers! If in anyway you are unhappy with the stickers you have received please contact me! I would love to fix the problem so you as a customer are pleased with your experience with Fire Filled Creations.

Payment Policy

I accept all major credit cards, as well as PayPal. Cancellation requests must be made within 24 hours of placing the order. 

Delivery Policy

All orders are shipped from Florida in rigid white cardboard mailers. There are several shipping options to choose from. Which ever option you choose, tracking will be available. This means you can check on your order every step of the way until it arrives at your door!

Frequently Asked Questions

How long will it take to get my order?

Processing times are 5-7 business days but can take less depending on the time of week  you order. Shipping times are as follows:

USA Letter Mail: 7-15 business days

USA Tracked Shipping: 5-7 business days

International Letter Mail: 10-30 business days

International Tracked Shipping: 7-10 business days.

I received my order but something is wrong with it, what should I do?

If you receive your order and your stickers are wrong, damaged or not cut correctly please email us with the order number and we would be happy to resend or refund the item.

Can I change my order or my address once my order has been placed?

Items in your order cannot be changed once the order has been placed but you are welcome to change your address anytime during the shop processing time.

If I order more than once am I able to combine my orders?

We are happy to combine orders during normal shop time but unfortunately orders cannot be combined during sales.

Do you do custom orders?

Unfortunately at this time we are not doing custom orders or changing sheets that are currently in the shop. So sorry for the inconvenience.